Frequently asked questions.

We serve homeowners throughout Southwest Indiana from our Haubstadt and Vincennes offices — we cover the Evansville, Gibson, Vanderburgh, Posey, and Warrick county region. If your town isn't listed, give us a call — we likely cover it.

We provide free, no-obligation estimates on new system installations and replacements. Diagnostic and repair visits carry a standard $65–$95 evaluation fee, quoted before we book — it covers a real technician's time and it is not waived or rolled into gimmick pricing.

Absolutely. Perfect Climate is fully licensed and insured (LIC# PC10701678), and our technicians are EPA certified for your protection and peace of mind.

Yes — we've been family-owned and operated since 2009. We live here, raise our families here, and we're active in the community through the American Legion, Knights of Columbus, the Sommerfest Committee, and local churches.

We recommend a tune-up twice a year — once in spring for your air conditioner and once in fall for your heating system. Regular maintenance keeps efficiency high, prevents surprise breakdowns, and protects your manufacturer warranty. Our Bronze and Gold comfort plans make it easy.

It depends on the age of your equipment, the cost of the repair, and how efficiently it's running. As a general guide, if your system is over 10–15 years old and facing a major repair, replacement often delivers better long-term value through lower energy bills. We'll lay out both options honestly and let you decide — no pressure.

A ductless mini-split heats and cools individual rooms without ductwork — perfect for additions, finished basements, garages, or homes without existing ducts. They're highly efficient and let you control comfort room by room. We'll help you decide if one fits your home.

Yes — we're a full-service heating, cooling, and plumbing company. That means one trusted local team for your furnace, AC, water heater, drains, sewer lines, fixtures, and more.

A traditional tank water heater typically lasts 8–12 years, while a tankless unit can last 20 years or more with proper maintenance. If yours is aging, leaking, or struggling to keep up, we can repair it or recommend the right replacement for your household's hot-water needs.

Avoid harsh chemical drain cleaners, which can damage pipes. Give us a call and we'll clear the clog properly and check for any underlying issue, like a deeper sewer-line problem, so it doesn't come right back.

Yes. We offer flexible financing with quick approvals so a new system or major repair fits your budget. Visit our Financing page or ask your technician for current options.

Our Bronze plan ($14/month) covers an annual precision tune-up, priority scheduling, and repair discounts. Our Gold plan ($25/month) adds a second seasonal tune-up, deeper discounts, front-of-line emergency service, and loyalty credit toward a new system. See our Comfort Plans page for full details.

Always. We provide honest, upfront pricing and you approve the cost before we begin. No surprises and no hidden fees — just straightforward service you can trust.

Yes. Heating and plumbing emergencies don't wait for business hours, and neither do we. Our emergency line is open 24/7 — call us any time a breakdown can't wait and we'll get help on the way.

We work hard to get to you quickly, often within the same window you call. For urgent no-heat or no-water situations, let us know it's an emergency and we'll prioritize your visit.